E-commerce Audits
Gain in-depth insights into your online store through expert customer experience and technical audits.
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Approach
Use data to make
informed decisions
An expert-led digital commerce audit reveals opportunities to improve customer experience, increase conversion rate and enhance online store’s performance.
We conduct detailed customer experience and technical audits that help identify and resolve existing and potential issues in stores.


Services
Detailed overview,
covering the essentials
Customer Journey
We analyze each customer touchpoint – from initial awareness to post-purchase.
User Experience
We identify usability problems that disrupt using and navigating an online store.
Website Performance
We analyze which elements slow down website’s loading speed and performance metrics.
Brand Consistency
We check the consistency in using brand elements at each customer touchpoint.
Accessibility
We verify that an online store is accessible and compliant with WCAG guidelines.
Theme Code and Apps
We analyze Shopify theme’s code quality and evaluate the performance of installed apps.
Benefits
It’s a breath of fresh air
This is what our clients say about our reports, which provide an unbiased analysis of their online store.
An insightful look
Understand how customers interact with your online store so you can improve it for them.
Focused on DTC
Get recommendations from experts who truly understand the challenges faced by brands.
Implementation support
Choose professional support for upgrading your store from a top-rated Shopify agency.